Shipping policy

Shipping Policy – Dekokarts

Order Processing
Orders are processed within 1–3 business days after confirmation.

Delivery Time
Estimated delivery:
- Metro cities: 3–5 days  
- Tier 2 cities: 4–7 days  
- Remote areas: 5–9 days

Delays may occur during holidays or high demand.

Shipping Charges
- Free shipping on most orders (if applicable)  
- Shipping charges shown at checkout

Tracking
Tracking details will be shared via:
- Email  
- SMS or WhatsApp

Packaging
All lighting products are packed using:
- Protective foam  
- Double-layer cartons  
- Fragile handling labels

Delivery Issues
If package appears damaged:
- Record unboxing video  
- Report within 48 hours

Claims without proof may not be accepted.

 Service Areas
We ship across India.  
International shipping currently unavailable.